IBM Cognos Enterprise
Jun 2020 - Present
Drove GTM release in a cross-functional environment (Engineering, Marketing, Legal, Support, Sales, etc.) to launch licensing feature for 50% compliance by coordinating 15+ stakeholders to meet field readiness requirements
- Splunk SPL
Sept 2019 - May 2020
Led weekly meetings with cross-functional teams to prioritize chat platform improvements based on the chat analytics algorithm I built that increased chat/order conversion by 50%
Jul 2018 - Feb 2019
Reduced company backlog by 5%, by creating PowerBI dashboards to synthesize insights from cross-functional teams and company databases for transparency on company’s workload and deadlines
- Microsoft Access
- Microsoft PowerBI
Office of Information Technology at UC Irvine
Mar 2017 - Jul 2018
Gathered requirements for UC Irvine’s financial system, Kuali Financial System upgrade by performing smoke screen tests of reports in IBM Cognos 11 that verified report functionality and quickened report runtime
- IBM Cognos
- Microsoft Excel
UNIVERSITY OF SOUTHERN CALIFORNIA
M.S. PROJECT MANAGEMENT
EXPECTED: MAY 2021 | GPA: 4.0
UNIVERSITY OF CALIFORNIA, IRVINE
B.S. BUSINESS INFORMATION MANAGEMENT
B.S. COMPUTER SCIENCE
SEPTEMBER 2015 - JUNE 2019 | GPA: 3.4
My name is Ami Patel and I am currently a M.S. Project Management Candidate at the University of Southern California. My ambitions lie at the crossroads of technology and management as I aspire to become a leading Product Manager to drive new, innovative products that will continue transforming our society.
Outside of work, I enjoy watercolor and calligraphy to create small commemorative pieces for friends and family. Traveling to see new sights and try new foods is exciting because I never know what I might stumble upon. I also play volleyball to put my all on the court as well.
My passion to persevere and understand various perspectives strengthen my ability in building and driving cohesive teams to produce meaningful projects and connections in the community. I aim to serve as a bridge between various parties ranging from consumers to the developer and I am currently looking for opportunities to gain more experience via a career in product management.RESUME CONTACT ME
Blog - Serendipity Thoughts
Serendipity - a fortunate happenstance.
Throughout life we experience a variety of emotions and events that range an immensely large spectrum. This platform is for me to share my perspective on daily experiences and feelings. By sharing my thoughts, I am slowly learning to be appreciative of both the good and bad, success and failure, and so on. I hope my thoughts help you and show you another side to a story you haven’t seen.
To hear my latest thoughts, follow me on Instagram @serendipity.thoughts
Check out my Medium to get more in-depth stories. You can find my latest articles below.